Terms of Service

1. Acceptance of Terms

By accessing, browsing, interacting with, or using Palentir.ca, any Palentir services, products, software, automation systems, artificial intelligence systems, business intelligence platforms, consultations, assessments, integrations, or related offerings, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, you must discontinue use immediately.

2. About Palentir

Palentir provides technology-related services which may include:

• Artificial Intelligence systems
• Business intelligence solutions
• Workflow automation
• Operational automation
• System integrations
• Cloud infrastructure consulting
• Strategic consulting
• Software implementation
• Data analysis
• Custom technology solutions

Palentir reserves the right to modify, discontinue, replace, expand, or restrict services at any time without prior notice.

3. No Professional Advice

Information provided by Palentir, including:

• Reports
• Dashboards
• Recommendations
• Insights
• Forecasts
• Analytics
• AI-generated outputs
• Business assessments

is provided for informational purposes only.

Nothing provided by Palentir constitutes:

• Legal advice
• Financial advice
• Accounting advice
• Tax advice
• Investment advice
• Regulatory advice

Clients should consult qualified professionals before making business decisions.

4. Artificial Intelligence Disclaimer

Palentir utilizes artificial intelligence technologies and automated systems.

Users acknowledge and agree that:

• AI systems are probabilistic in nature.
• AI outputs may contain inaccuracies.
• AI outputs may be incomplete.
• AI outputs may become outdated.
• AI outputs may contain errors.
• AI outputs should be independently reviewed.

Palentir does not guarantee:

• Accuracy
• Completeness
• Reliability
• Suitability
• Correctness

of any AI-generated output.

Human review remains the responsibility of the client.

5. No Guaranteed Results

Palentir does not guarantee:

• Revenue increases
• Cost reductions
• Productivity improvements
• Business growth
• Lead generation outcomes
• Operational savings
• Forecast accuracy
• Strategic outcomes
• Return on investment

Examples, projections, forecasts, simulations, benchmarks, case studies, and estimates are illustrative only.

Actual results may vary significantly.

6. Client Responsibility

Clients remain solely responsible for:

• Business decisions
• Operational decisions
• Hiring decisions
• Financial decisions
• Strategic decisions
• Regulatory compliance
• Data validation
• Review of AI outputs
• Review of automation outputs

Palentir shall not be responsible for decisions made by clients based on information provided through our services.

7. Third-Party Technologies

Palentir may utilize third-party platforms including but not limited to:

• AWS
• Microsoft Azure
• NVIDIA technologies
• Anthropic
• Claude
• Google services
• Vercel
• Third-party APIs
• CRM platforms
• Cloud infrastructure providers

Palentir does not control third-party services.

Palentir shall not be liable for:

• Outages
• Service interruptions
• API changes
• Pricing changes
• Feature removals
• Security incidents
• Third-party failures

caused by external providers.

8. Service Availability

Palentir makes reasonable efforts to maintain service availability.

However, services are provided on an "as available" and "as is" basis.

We do not guarantee:

• Continuous availability
• Uninterrupted service
• Error-free operation
• Instant response times
• Permanent uptime

Temporary interruptions may occur due to:

• Maintenance
• Updates
• Infrastructure issues
• Security incidents
• Third-party outages

9. Data & Information

Clients retain ownership of their own business data.

Palentir receives only the rights necessary to:

• Process data
• Analyze data
• Store data
• Transfer data
• Utilize data

for the purpose of delivering agreed-upon services.

Clients are responsible for ensuring they possess the necessary rights, permissions, and authority to provide information to Palentir.

10. Confidentiality

Palentir will use commercially reasonable efforts to protect confidential information provided by clients.

Confidential information will not be intentionally disclosed except:

• With client authorization
• To authorized service providers
• When required by law
• When necessary to protect legal rights

No confidentiality obligation applies to information that:

• Is publicly available
• Was independently obtained
• Was lawfully received from a third party
• Must be disclosed under legal obligation

11. Intellectual Property

Unless otherwise agreed in writing:

• Palentir retains ownership of its methodologies.
• Palentir retains ownership of proprietary frameworks.
• Palentir retains ownership of software components.
• Palentir retains ownership of internal tools.
• Palentir retains ownership of automation architectures.

Clients retain ownership of their own data and business information.

12. Website Usage

Users agree not to:

• Attempt unauthorized access
• Interfere with website operations
• Reverse engineer systems
• Introduce malicious software
• Conduct security attacks
• Scrape content without permission
• Misrepresent identity

Palentir reserves the right to restrict access when abuse is suspected.

13. Limitation of Liability

To the maximum extent permitted by law:

Palentir shall not be liable for:

• Lost profits
• Lost revenue
• Lost business opportunities
• Business interruption
• Data loss
• Reputational damage
• Indirect damages
• Consequential damages
• Special damages
• Punitive damages

arising from:

• Use of services
• AI outputs
• Forecasts
• Recommendations
• Integrations
• Automation systems
• Business decisions

regardless of the theory of liability.

14. Maximum Liability

To the maximum extent permitted by law, Palentir's total aggregate liability arising from any claim shall not exceed:

The total amount paid to Palentir by the client during the twelve (12) months immediately preceding the event giving rise to the claim.

If no fees have been paid, Palentir's liability shall not exceed $100 CAD.

15. Indemnification

Users agree to defend, indemnify, and hold harmless Palentir from claims arising from:

• Client misuse
• Unauthorized activities
• Regulatory violations
• Client-provided content
• Client business decisions
• Violations of these Terms

16. Technology & Certification Disclaimer

References to AWS, Microsoft Azure, NVIDIA, Anthropic, Claude, Google, Vercel, or other technologies are provided solely for informational purposes.

Training, certifications, educational programs, or technology references do not imply:

• Partnership
• Sponsorship
• Endorsement
• Accreditation
• Agency relationship
• Commercial affiliation

unless explicitly stated.

All trademarks remain the property of their respective owners.

17. Modifications

Palentir may modify these Terms at any time.

Updated versions become effective immediately upon publication.

Continued use of services constitutes acceptance of revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted under the laws of:

The Province of Quebec, Canada

without regard to conflict-of-law principles.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Contact Information

Palentir
Website: palentir.ca
Email: support@palentir.ca

Effective Date: June 16, 2026.