Privacy Policy

1. Introduction

Palentir ("Palentir", "we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, process, store, and protect information obtained through:

• Palentir.ca
• Our products and services
• Consultations and business communications
• Contact forms and inquiries
• Demonstrations, assessments, and implementation projects
• Artificial Intelligence (AI), automation, and business intelligence solutions

By accessing our website or interacting with our services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

We may collect:

• Full name
• Business name
• Job title
• Email address
• Phone number
• Mailing address
• Project information
• Business requirements
• Messages submitted through forms
• Information provided during meetings or consultations

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Session duration
• Click activity
• Geographic region
• Website performance data

Analytics Information

We utilize Google Analytics to better understand how visitors interact with our website.

Google Analytics may collect:

• Anonymous usage data
• Device information
• Browser information
• Website interaction metrics

For more information, please review Google's Privacy Policy.

3. Artificial Intelligence & Automation Data

Because Palentir develops and deploys AI-powered systems, additional categories of information may be processed.

Depending on the services provided, AI systems may process:

• Documents
• Emails
• Business records
• CRM information
• Operational data
• Knowledge bases
• Internal business information

Palentir does not use client data to train public AI models unless explicitly authorized in writing.

Client information remains the property of the client.

AI Models & Technologies

Palentir may utilize proprietary technologies and third-party AI providers to deliver services.

Underlying AI technologies may change over time as systems evolve and improve.

Palentir reserves the right to select, replace, modify, or discontinue specific AI providers, models, or technologies to improve performance, reliability, security, functionality, or service quality.

4. How We Use Information

We may use collected information to:

• Respond to inquiries
• Schedule consultations
• Deliver services
• Provide technical support
• Improve our website
• Improve our products
• Maintain security
• Detect fraud
• Monitor system performance
• Comply with legal obligations
• Generate business intelligence insights
• Operate AI-powered systems

5. Legal Basis For Processing

Where applicable, Palentir processes information based on:

• Consent
• Contractual necessity
• Legitimate business interests
• Legal obligations
• Protection of lawful rights and interests

6. Information Sharing

Palentir does not sell personal information.

We may share information with:

Service Providers

Including but not limited to:

• Vercel
• Google Analytics
• Cloud hosting providers
• Security providers
• Business software providers
• AI service providers

Professional Advisors

• Lawyers
• Accountants
• Auditors

Legal Authorities

When required by law, court order, subpoena, regulatory request, or other lawful process.

7. Confidential Business Information

Palentir treats client business information as confidential.

Unless explicitly authorized by the client or required by law, confidential information obtained during consultations, assessments, implementation projects, support activities, or ongoing services will not be disclosed to unauthorized third parties.

8. Data Retention

We retain information only as long as reasonably necessary to:

• Provide services
• Fulfill contractual obligations
• Meet legal requirements
• Resolve disputes
• Maintain business records

Retention periods may vary depending on the nature of the information.

9. Security Measures

Palentir implements commercially reasonable safeguards including:

• Access controls
• Encryption where appropriate
• Secure cloud infrastructure
• Authentication controls
• Monitoring systems
• Security best practices

However, no method of transmission, storage, or processing can be guaranteed to be completely secure.

10. International Data Transfers

Information may be processed or stored in jurisdictions outside Canada.

These jurisdictions may include:

• United States
• European Union
• Other regions utilized by authorized service providers

By using our services, you acknowledge and accept that such transfers may occur.

11. AI Decision-Making Disclaimer

Palentir develops and deploys AI-powered systems intended to assist organizations.

AI-generated outputs:

• May contain inaccuracies
• May contain incomplete information
• May require human review
• Should not be relied upon as the sole basis for critical decisions

Clients remain responsible for reviewing, validating, and approving outputs before implementation or business use.

12. Your Rights

Depending on applicable law, you may have the right to:

• Access your information
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Request data portability
• Object to certain processing activities

Requests may be submitted using the contact information below.

13. Children's Privacy

Palentir services are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children.

If such information is identified, reasonable efforts will be made to remove it.

14. Third-Party Websites

Our website may contain links to third-party websites.

Palentir is not responsible for the privacy practices, content, policies, products, or services of third-party websites.

Users should independently review the privacy policies of any third-party websites they visit.

15. Compliance

Palentir intends to comply with applicable privacy legislation, including:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Quebec Law 25
• Applicable Canadian privacy regulations

Where applicable, Palentir also seeks alignment with internationally recognized privacy principles and industry best practices.

16. Changes To This Policy

Palentir may update this Privacy Policy periodically.

Changes become effective upon publication on this page.

Continued use of our website or services constitutes acceptance of any revisions.

17. Contact Information

For privacy-related questions, requests, or concerns:

Palentir
Website: palentir.ca
Email: support@palentir.ca